Guest management, employee safety and improved operations
Over a thousand properties across the world have increased the efficiency of their operations using TABLETmedia’s products.
Whether it’s housekeeping, front desk, security, valet, banquet, valet or other groups, we seamlessly integrate their needs with only one server.
We also help them stay safe during the day with WorkSafe.
We support all the major guest management platforms, including HotSOS, SynergyMMS, Alice, FCS, Servidyne iTendant, IBM Maximo, Starwood StarGuest, Guestware, Angus Anywhere, HotelExpert, FCS, Royal (Fairmont) and others. We directly interface with many of the above using their proprietary interfaces (APIs).
The typical functions supported include:
- User sign-in to enable users to pool the radios
- Replying to job tickets
- Create job tickets
- Receive and reply to text messages
We can also handle job tickets via our browser-based solution.
Through our telephone interconnect we connect to the property’s VoIP telephone system to:
- Make calls to groups and individual radios
- Dial internal or external telephones from the radios
- Automatically dial security or 911 in case of an emergency
Our server ties directly into building management software, fire panels, HVAC and other sources. Notifications are then sent to:
- Digital radios as text messages
- Analog and digital radios as voice announcements
- Emails and SMS
- Telephones using text to speech
- Open gates or activate sirens.
We support the Apple iBeacons technology built inside the radios to determine the location of employees.
This is not normally used to constantly monitor their whereabouts, but, in case of an emergency, to send a notification with the indication of the last known location.
