Job Ticketing

Job tickets are all about task management. Whether it’s a hotel, convention center, plumber, public utility, distribution center, manufacturing plant, delivery vehicles, or many others, most businesses must assign tasks to employees and easily track their progress and timely completion.

TABLETmedia’s Job Ticketing solution is straightforward to use yet very flexible in its setup and supports both 2-way radios and smartphones. In addition, tickets can be created by staff and external customers.

Dispatchers:

  • Assign tickets to employees who reply with status updates. Staff with MOTOTRBO radios quickly respond with as little as two key clicks!
  • Monitor the progress and completion of tasks via the dashboard updated in real-time. They can also annotate, modify, and assign them to other employees
  • Run reports on outstanding tickets and overall completion by an employee or by category

Tickets are assigned categories to distinguish the different departments, e.g. housekeeping and engineering, and via custom forms can be tailored to the specific request.

TABLETmedia’s Job Ticketing solution is browser-based, allowing anyone to dispatch from their onsite PC or mobile device. No client software, with related updates and maintenance, is required, and an unlimited number of simultaneous dispatchers can access the system at no additional cost.

It is entirely self-contained in one of our pre-configured systems, minimizing the required amount of IT support. It communicates with MOTOTRBO radios via control stations over USB or directly to the repeaters over the network.

Job Ticketing

Job Ticketing Interface

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About
About TABLETmedia

Based in Silicon Valley, in 2001 TABLETmedia pioneered wireless VoIP and mobile videoconferencing for cellular devices and operators. As Intel’s top partner in the field, several device and equipment manufacturers embedded its software in high-volume products.

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